13 June 2017
General Manager, Davey Real Estate
Re: Paul Robertson
Dear Mr Davey,
Your company recently assigned Paul Robertson to oversee the sale of our house in Tapping, to which I would like to provide the following feedback.
Throughout our dealings with Paul we found him to be both responsive and accommodating. From the onset Paul presented a thorough overview of the current market and sales strategies available and in a non-dictating manner, guided my wife and I to a price point we were comfortable. Paul’s dealings with us were always on the positive however without raising expectations; he provided constant feedback from all viewings and was open to our suggestions throughout the process.
As you may have been aware our buyer was a particularly difficult person to manage, but through all the negotiations, Paul was steadfast in his approach and never pressurised us into making a decision we felt uncomfortable with.
Paul always accommodated our home opening time requests and went out of his way on numerous occasions to meet with our buyers at unrealistic hours of the night, often just to be cancelled upon at the very last minute. Testament to Paul’s professionalism is that that at no time did this deviate from his commitment to close the deal, even when my wife and I were prepared to walk away. Paul backed this up upon closure of the sale, in ensuring an amicable handover and always maintaining our best interests.
Bev & I would like to thank Paul for his commitment throughout and congratulate him on a successful campaign.
G & B Ellis
I had interviewed eight different agents from various real estates and Paul Robertson was the last one to contact me to sell my property. I was very pleased with Davey Real Estate, in particular, Paul Robertson. I was apprehensive at first as I was not impressed with the several other agents that I had interviewed to sell my property but Paul soon changes my mind.
Paul was an absolute treasure. He was well dressed, polite and very knowledgeable. I chose him within an hour of his interview. He was delighted and went above and beyond the call of duty to sell my property. No request was too big or small for him to handle. He always maintained good communication to keep me up-to-date with the goings on, as I am located overseas. He was always at the ready and I had every faith in him to sell my property.
I could not have asked for a better representative and would highly recommend his services.
Yvette & Dillard
I was recommended to Paul Robertson by a friend. Paul was courteous, knowledgeable, trustworthy, efficient and professional in our dealings with him. We were extremely satisfies with the service we received. We choose Davey Real Estate as they have a great reputation and is a great company to deal with. We would highly recommend Paul to anyone thinking of selling their home.
Home Owner, Clarkson
I'd just like to thank Paul for all of his help through the process of purchasing our first home in Australia. Paul was extremely helpful; explaining the entire process clearly, whilst always available to assist or discuss matters, He organised our viewings of the property quickly and efficiently which greatly assisted us in our decision making. Paul is very knowledgeable, approachable and communicates clearly which ensures dialogue is straight forward and allows the purchase process to run smoothly.
Thanks for all your help Paul, this could have been a long difficult process without your help - much appreciated.
From the beginning to the end of the whole process Paul Robertson was generous with his time, helpful and easy to work with. He gave ongoing feedback and discussion during marketing and took time and trouble with extra details. Paul promptly dealt with and organised the remedial works that came up at the eleventh hour. And he accomplished an early settlement for which we are all eternally grateful. Now the happy owner of a new abode.
I thank you and Davey for being able to achieve for me what numerous estate agents could not... After having my property for sale with other agents for over six months you managed to achieve my asking price with a level of service that is beyond words in a matter of 2 weeks. I have and will continue to recommend you and the Davey team to any person that I know in regards to selling, buying or renting property .You and the team are in my opinion the most professional people i have ever dealt with. This is my fourth property that I have sold over the years and will not entertain anybody else in the future but yourself and the Davey team...
With huge thanks