MAINTENANCE TROUBLESHOOTING GUIDE

WHAT’S AN EMERGENCY REPAIR?

An emergency repair is any of the following. If your repair is in this list and it’s after office hours, get in touch with one of our approved contractors. If your repair isn’t in the list, send a detailed email with images of the issue to your property manager.

Plumbing

  •  Burst pipes
  •  Sewerage leaks
  •  No hot water
  •  Gas leaks

Electrical

  •  No power
  •  Dangerous electrical faults

Security

  •  Break ins
  •  A locksmith is required (please note that if you lock yourself out, you’re responsible for the cost of the locksmith)

Other

  •  Collapsed ceilings
Approved contractors

Plumbing

  •  Pegasus Plumbing: 0434 208 702
  •  Endurance Plumbing: 1300 436 387

Electrical

  •  First Choice Electrics: 0419 908 358
  •  Response Fire & Electrical: 0438 946 094

Security (locksmiths)

  •  Pioneer Locksmith: 0407 036 745
  •  BullAnt Security: 08 9486 4848

Security (broken glass)

  •  Balcatta Glass: 08 9240 4422
  •  Wanneroo Glass: 08 9309 1962

Security (broken external door)

  • Ashton Lloyd Property Maintenance: 0411 124 253

Other (ceiling repairs)

  • Broxarch Plumbing Contractors: 0437 803 623
  • Ashton Lloyd Property Maintenance: 0411 124 253

Please note that if you use a contractor for a non-urgent repair you will be liable for the cost. Unfortunately contractor callout fees associated with ‘operator errors’ are payable by the tenant.

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